didn’t work out? β™‘

free returns within 14 days! shop online, try it on at home & send back what doesn't work β€” return shipping is on us!

how to return

01

start your return

open your order confirmation email or text, view your order & select β€œreturn items” within 14 days of delivery.

02

get your free label

once approved, we'll email you a prepaid shipping label. return shipping is on us!

03

send it back

package your items and drop them off with the designated carrier within 7 days of receiving your label.

in-store purchases

returns for purchases made in-store follow the same 14-day return window. purchases made with a credit or debit card are eligible for a full refund to the original payment method. cash purchases are eligible for store credit only and cannot be refunded in cash.

a few things to know

items must be unworn, unwashed, in original condition & have tags attached. swimwear, clearance & items marked final sale cannot be returned. original shipping charges are nonrefundable.

refunds

once your return is received and inspected, we'll issue your refund to your original payment method. please allow additional time for your bank or payment provider to process it.

need help?

questions about your order or received something damaged or incorrect? we're just an email away!

wildphoenixboutique@gmail.com

we're happy to help! β™‘