returns & refunds ♡

free returns within 14 days. shop online, try it on at home & send back what doesn't work — return shipping is on us!

how to return

open your order confirmation email or text, click the link to view your order & select “return items.” submit your request within 14 days of delivery, and once approved, we'll email you a free prepaid shipping label.

please drop off your return package with the designated carrier within 7 days of approval to remain eligible for a refund.

return requirements

items must be unworn, unwashed, in original condition & have tags attached. items marked final sale are not eligible for returns.

refunds

once we receive & inspect your return, we'll issue your refund to the original payment method. please allow additional time for your bank to process it. original shipping charges are nonrefundable.

need help?

received something damaged or incorrect? have a question? email us at wildphoenixboutique@gmail.com and we'll take care of you! ♡